Privacy Policy

1. Information We Collect

When you visit our website, place an order, or interact with us, we may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, shipping and billing addresses.
• Payment Information: Credit/debit card details, UPI ID, or other payment method information (processed securely through our payment gateway partners).
• Order History: Products you have purchased, preferences, and feedback.
• Technical Data: IP address, browser type, device information, and browsing behaviour on our website (via cookies).

2. How We Use Your Information

We use your information for the following purposes:

• Processing and fulfilling your orders, including shipping and delivery.
• Communicating with you about order status, updates, and customer support.
• Personalizing your shopping experience and recommending products that may interest you.
• Sending promotional emails or newsletters (only with your explicit consent).
• Improving our website, products, and services based on your feedback and usage.
• Complying with legal obligations and preventing fraudulent transactions.

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your data with:

• Service Providers: Delivery partners, payment gateways, and IT service providers who assist us in operating our business.
• Legal Authorities: When required by law, regulation, or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect some website functionalities.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We use secure sockets layer (SSL) encryption for all sensitive data transmission. Payment information is processed through PCI-DSS compliant payment gateways.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Order records are kept for accounting and tax purposes as per statutory requirements.

7. Your Rights

You have the right to:

• Access, update, or correct your personal information.
• Request deletion of your data (subject to legal obligations).
• Withdraw consent for marketing communications at any time.
• Lodge a complaint with a data protection authority if you believe your rights have been violated.

To exercise any of these rights, please contact us using the details provided below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child, we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised policy will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us:

• Email: info@shreeshyamfurnishing.in
• Phone: +91 88821 75751
• Address: Shop No. 7, Gejha, Sector 93, Noida, Uttar Pradesh 201304